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Surprise (602) 842-4864
Prescott Valley (928) 277-0076
Chino Valley (928) 589-1776
Prescott (928) 443-1200

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To Our Valued Patients,

As this newest challenge continues to unfold with COVID-19(Coronavirus), we wanted to give you an update. First, we are currently maintaining our regular schedule. As of now, the Arizona Department of Health Services is not recommending closure or modification. We will continue to closely monitor information from the CDC and AZDHS and follow their recommendations. We will keep you up to date on any changes we may have to make via emails, our website, and social media.

Second, we would like to give you some insight into our practices to keep our team and patient family safe and comfortable. Dentistry is uniquely positioned to protect our team and patients. On a daily basis, we practice ‘Universal Precautions.’ This means we ALWAYS assume that every patient may be carrying a contagious, dangerous disease and we follow strict guidelines to prevent the transmission of any potential disease, including Hepatitis, Tuberculosis, HIV, AND COVID-19(Coronavirus). This has been standard of care and regulated by the Centers for Disease Control since the 1980s with the AIDS

These measures include:
1. Strict hand hygiene protocols.
2. Use of single use disposable protective equipment and barriers.
3. Thorough disinfection of exposed or potentially exposed surfaces after every patient visit.
4. Disinfection and high-heat steam sterilization of instruments. Routine monitoring of sterilization verification.
5. Continual education on infection control techniques.

In addition to these mandated measures, we have also implemented:
1. Disinfection of common area surfaces every 30 minutes.
2. Availability of hand sanitizer in common areas.
3. Screening everyone who enters based on CDC recommendations.
4. Pre-procedural mouth rinse.

We are happy to address any concerns you may have. We will continue to care for our patient family during this time following all best practices and will monitor CDC guidelines for any new recommendations.

Thank you for being a part of our family. Thank you for allowing us to care for you and your family. Please know we are here to support you and help you in any way that we can.

In good health,

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Oral Examination in Surprise AZ

At Surprise Smiles, our goal is to give you the best oral care possible! In order to give you great oral care, we have to know exactly what condition your mouth is in and how it got there. We will gather this information through our comprehensive initial oral examination. To make treatment recommendations for you that perfectly fits your unique needs we will gather as much information about your teeth and gums as we possibly can. Here is a walkthrough of how we conduct our initial oral examinations.


The examination is essentially the initial visual inspection that we give all of our patients. We will look at your head and neck to determine if lymph nodes are swollen. Your temporomandibular joint will be checked out for proper function. The condition of your lips, tongue, cheeks, hard and soft palates will all be noted. This process is often called charting.

Periodontal Probing

In order to determine the health of your gums, will we do what is called a periodontal probe. We use an instrument that has a very thin metal tip with measured marks running down it and probe between the teeth and gums of each tooth three times. The goal is to find out how healthy your gums are.

Panoramic X-Ray

In order to get a real in-depth look at both your anterior (front) and posterior (back) teeth we will take a panoramic X-ray of your mouth. This machine is a very impressive piece of technology and allows us to see the hard (bone, teeth) structures of your mouth in high detail.

Bitewing X-Ray Series

When we have seen a patient for some time and already have a comprehensive panoramic X-ray of their mouth we can often conduct a more simple Bitewing X-ray series that gives us high definition X-ray images of your mouth.

Treatment Recommendations

Using the data we gather about your mouth we are able to make educated diagnosis treatment recommendations. We can use these to build treatment plans that will help to keep your mouth in tip-top shape for years to come.

Our Family Cares for Everyone in Your Family

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Surprise Smiles
15128 W Bell Rd, Suite 12
Surprise, AZ 85374
(602) 842-4864

Prescott Valley
7136 East Pav Way
Prescott Valley, AZ 86314
(928) 277-0076

Chino Valley
1260 Hwy. 89, Ste. G
Chino Valley, AZ 86323
(928) 589-1776

172 E Merritt St.
Suite F
Prescott, AZ 86301
(928) 443-1200

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