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Surprise (602) 842-4864
Prescott Valley (928) 277-0076
Chino Valley (928) 589-1776
Prescott (928) 443-1200

We are still seeing Emergency Patients
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To Our Valued Patients,

As this newest challenge continues to unfold with COVID-19(Coronavirus), we wanted to give you an update. First, we are currently maintaining our regular schedule. As of now, the Arizona Department of Health Services is not recommending closure or modification. We will continue to closely monitor information from the CDC and AZDHS and follow their recommendations. We will keep you up to date on any changes we may have to make via emails, our website, and social media.

Second, we would like to give you some insight into our practices to keep our team and patient family safe and comfortable. Dentistry is uniquely positioned to protect our team and patients. On a daily basis, we practice ‘Universal Precautions.’ This means we ALWAYS assume that every patient may be carrying a contagious, dangerous disease and we follow strict guidelines to prevent the transmission of any potential disease, including Hepatitis, Tuberculosis, HIV, AND COVID-19(Coronavirus). This has been standard of care and regulated by the Centers for Disease Control since the 1980s with the AIDS

These measures include:
1. Strict hand hygiene protocols.
2. Use of single use disposable protective equipment and barriers.
3. Thorough disinfection of exposed or potentially exposed surfaces after every patient visit.
4. Disinfection and high-heat steam sterilization of instruments. Routine monitoring of sterilization verification.
5. Continual education on infection control techniques.

In addition to these mandated measures, we have also implemented:
1. Disinfection of common area surfaces every 30 minutes.
2. Availability of hand sanitizer in common areas.
3. Screening everyone who enters based on CDC recommendations.
4. Pre-procedural mouth rinse.

We are happy to address any concerns you may have. We will continue to care for our patient family during this time following all best practices and will monitor CDC guidelines for any new recommendations.

Thank you for being a part of our family. Thank you for allowing us to care for you and your family. Please know we are here to support you and help you in any way that we can.

In good health,

Link to article:

Dental Emergency
Surprise, AZ

Emergency sign at Surprise Smiles in Surprise, AZ.
There is a good chance that you will face a dental emergency of your own or a family member or friend at some point in your life. It is important to understand a few basic things that could end up saving a tooth in the event of an emergency. Teeth and the oral tissues around them can bounce back from a surprising amount of trauma if they are handled properly and quickly. If you ever experience a dental emergency, please call us immediately at (602) 842-4864.

If you or someone you know experiences a serious medical injury, call 911 immediately.

Knocked Out Tooth

When a tooth is knocked out there is a good chance that it can be saved and placed back into the mouth. Even if a tooth is seemingly irreparably damaged, we can sometimes save it given it is handled properly and quickly. So, what is the best way to handle a tooth that has been chipped, or knocked out completely?

When a tooth is knocked out time is of the essence. Find as much of the tooth as possible and handle it by the crown if possible. There are two main parts of a tooth, the root and the crown. The root sits below the gum line, and the crown makes up the biting surface of the tooth. When handling a tooth, attempt to handle only the crown and do not touch the broken surfaces as this could damage them.

If the tooth needs to be rinsed off, some cool water or milk will work.

To transport the tooth, either place it in the mouth of the patient between the lip and the gum or if possible, place it back into the socket it was knocked out of. If neither of these options works the tooth can be placed into a container full of milk for transport.

Call us immediately at (602) 842-4864 and let us know what happened.

Cracked Tooth

Although not as serious as a knocked-out tooth, a cracked tooth should still be treated with the same level of caution and promptly. Follow the same protocols as listed above and make sure to apply a cold compress to the cheek if there is swelling.

Baby Teeth Emergencies

Baby teeth and adult teeth are equally important! There is a misconception surrounding baby teeth that suggests that because they will eventually be replaced, they are not critical to the health of the mouth – this is false. Baby teeth play an important role in the health of kids mouths and act as a space saver for the adult teeth that sit below the gum line. If a baby tooth is knocked out in an accident, make sure to follow the steps above the same as you would for an adult tooth.

Sports Injuries Are Common, Get a Mouth Guard

By far, the most frequent cause of trauma to teeth is sports injuries. Even if you take part in a low contact, or seemingly “safe” sport, consider wearing a mouth guard to keep your teeth safe. We offer custom fit mouth guards to our patients.

Give us a call at (602) 842-4864, if you have any questions about your emergency. We will instantly help you out in any way we can.

NOTE: These instructions do not represent the medical advice of our dental office, always refer to your personalized pre or post-op instructions given to you by our office or call us at (602) 842-4864 for dental advice.

Our Family Cares for Everyone in Your Family

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Surprise Smiles
15128 W Bell Rd, Suite 12
Surprise, AZ 85374
(602) 842-4864

Prescott Valley
7136 East Pav Way
Prescott Valley, AZ 86314
(928) 277-0076

Chino Valley
1260 Hwy. 89, Ste. G
Chino Valley, AZ 86323
(928) 589-1776

172 E Merritt St.
Suite F
Prescott, AZ 86301
(928) 443-1200

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Surprise Smiles, 15128 W Bell Rd, Surprise, AZ, 85374-2451 - Key Phrases: Dental Emergencies Surprise AZ, Dental Emergencies Surprise AZ, dentist Surprise AZ, (602) 842-4864,, 2/9/2021